Important 2010 Update

It was discovered that in Aspect Software versions prior to 6.40, the fliparound date for 2 digit years starting with 2010 were reading as 1910. As a result, all information entered for sales, invoices, payroll, and scheduling for 2010 would incorrectly be read and displayed as 1910. Here are some examples:

• If you pick 010110 as a schedule week-end it goes to Tues Jan 1, 1910
• If you pick 12-31-09 (Thurs) as a schedule week-end and scroll down a day, it goes to Tues Jan 1, 1910 (not Friday Jan 1, 2010)
• From Daily Labor; if you select to add the day 010110 it goes to Jan 1, 1910, but if you select 01012010 it goes to Jan 1, 2010
• From Daily Sales typing 010110 in the date window also goes to Jan 1, 1910. However, if you go to 12-31-09 and use the right arrow it correctly goes to Friday Jan 1, 2010.

To address this, we have released version 6.40 which will fix the 2010 date issue. To upgrade to 6.40 or higher, you will need to obtain Aspect Linked. To upgrade, follow these steps:

• Get Aspect Linked by clicking the box below. If you are upgrading an environment where you have a server version and a workstation version, ONLY install Aspect Linked on the workstation
• The link will take you to an automatic download.
• If the download doesn't start automatically and asks you to "save" or "open" the file, then Java is NOT installed and you will need to obtain it. Download Java and try again.
• Java Web Start should begin and you will see a window that says "Downloading application
• Once done downloading, you may get a prompt that says "The application's digital signature cannot be verified..." Simply check the box that says "Always trust content from this publisher" and choose "Run"
• You will get a splash screen that says "Aspect Linked" while it loads. You may also see the icon appear in the system tray next to the time. Note, it may take between 2 and 5 minutes to load
• Once loaded you will get the Aspect Linked main page on the screen as well as a desktop shortcut to "Aspect Linked"

If you need to download Java or not sure if you have Java, click HERE.

Now that Aspect Linked is loaded, you will be directed to the "Aspect Back Office" tab. Here you will see the following information:

• Setup
• Version
• Stores

Also, if your version is not on the latest 6.40 version, you will see an "Important" notification at the top that says "Upgrade Now". If you see this notification, you need to upgrade. Here's how:

• Click on the Upgrade Now button (Important: Make sure Aspect Software is closed before clicking on "upgrade now")
• You will recieve an information prompt. Read it and click "YES" to start the upgrade
• Once the upgrade is completed, you will receive an information prompt that informs you that your version is now upgraded. Simply click OK

Once the upgrade is done, the page will refresh automatically and your "Version" should now be at 6.40 or higher and you should no longer have the "Important" notification. Additionally, the license will be updated.

How to download Aspect Linked manual

How to upgrade Aspect via Aspect Linked manual

If you experience any issues with the upgrade, please open a support ticket by clicking on the "Contact Support" tab.